With the unprecedented situation around corona virus / COVID-19 pandemic we felt it timely to update you on the Porter Group situation in NZ and Australia with relation to business continuity, supply chain issues, staff and risk prevention.
Safety is always our first priority. The Porter Group is carefully following the guidance and instruction from the NZ and Australian governments and making changes to our operations to ensure the safety of our people, our customers and the community.
All Porter Group branches throughout NZ and Australia are currently fully operational.
At this stage all our parts supply chains around the world are still operating as per normal, however with the flight disruptions, delivery lead times and costs may be adversely affected. Our parts team are managing this with our freight forwarders and suppliers.
This is obviously a fluid situation and changing daily. The Porter Groups management team are meeting regularly to ensure we are aware of these changes and ensuring we follow all best practices.
What can we ask from our clients to assist with this situation?
If you are requiring goods or services from the Porter Group, try to limit personal interaction. If the interaction can be done through phone, email or similar please use this method.
If personal interaction is required, please ensure we manage personal spaces and hygiene (utilise hand sanitisers, no handshakes etc)
Likewise, if your company has policy in place to manage this situation, the Porter Group is happy to adhere to the guidelines and requirements.
Through these challenging times, the Porter Group remains committed to ensuring client and staff safety, while also maintaining its high level of service and support.
We are in this together and we wish our valued clients the best during this challenging time.